Terms & Conditions
Last Updated on April/2026.
Welcome to Homestay Plus. By accessing our website, submitting an enquiry, or engaging our services, you agree to comply with and be bound by the following terms and conditions.
1. Who We Are
Homestay Plus connects international students, education partners, and host families to deliver enriching and supportive homestay experiences. Our services are operated by [Insert Legal Entity Name], based in Australia.
2. Acceptance of Terms
By using this website or our services, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you do not agree, please refrain from using our services.
3. Use of the Website
You may access and use our website for lawful purposes only. You must not misuse the website by introducing viruses or engaging in any activity that may damage or disrupt the functionality or security of our services.
4. Eligibility for Homestay Services
Homestay placements are subject to availability and suitability. We assess each student’s needs, preferences, and eligibility before confirming placements. For under-18 students, additional care and compliance requirements apply.
5. Hosts and Families
All hosts registered with Homestay Plus are screened and approved under our quality standards. Hosting arrangements are subject to mutual agreement and ongoing compliance with our host guidelines. Hosts are not employees or agents of Homestay Plus.
6. Student Conduct
Students must behave respectfully and responsibly during their stay. They must follow the rules of the host household, as well as comply with applicable laws, visa conditions, and school or university policies.
7. Placement Matching and Changes
While we aim to match students with suitable hosts based on preferences and needs, we cannot guarantee all requests will be met. Requests for placement changes will be assessed individually and depend on availability and valid reasons.
8. Payments and Fees
All fees and payment terms will be outlined during the booking or onboarding process. Payments are generally used to offset the costs of accommodation, meals, and care. Homestay Plus may charge service fees for placement, coordination, or changes.
9. Cancellations and Refunds
Cancellations and refund eligibility will vary depending on timing, visa status, and individual circumstances. Please refer to our cancellation policy for more details.
10. Privacy and Data Use
We are committed to protecting your privacy. Information provided to us will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.
11. Limitation of Liability
While we take reasonable steps to ensure a safe and positive homestay experience, Homestay Plus is not responsible for any direct or indirect loss, injury, or damage arising from the actions of hosts, students, or third parties.
12. Changes to These Terms
Homestay Plus may update these Terms and Conditions from time to time.
Any updated version will be published on this website. Continued use of the website after changes are published constitutes acceptance of the revised Terms.
